Shopping With Us

Diabetes SA is committed to bringing you the products you need to manage your diabetes – at the best discount possible.

Finding the most suitable products to support living with diabetes is not always easy.

It helps to have personal service from a well-trained and experienced expert.

We’ll take the time it takes to give you all the support you need.

Our retail shop

Our Retail Shop is the place to visit for friendly, helpful, expert advice for all of your diabetes-related product needs.

Our Retail Shop is open Monday to Friday 9 am – 5 pm.

Saturday & Sunday: closed. 

The Diabetes SA Retail Shop is conveniently located at 159 Sir Donald Bradman Drive Hilton.

Easy public transport access: Bus Stop 5c is directly opposite the shop on Sir Donald Bradman Drive.

Onsite parking at the rear of the building.

Our online shop

It’s simple, fast and convenient.

All your diabetes-related product essentials are on offer.

With a 25% member discount on everyday purchases.

Shop online now by clicking here. We’re open 24/7.

Shop by phone

Prefer to shop by phone? Call us on 1300 198 204 during business hours and we will process your order over the phone.

Shop by mail

Rather shop by mail? Post your order and payment to: Diabetes SA, GPO Box 1930, Adelaide SA 5001.

Receive a 25% discount

Members of Diabetes SA receive a 25% discount on everyday purchases.

If you’re not a member please click here to join Diabetes SA online and purchase at discounted prices.

Diabetes SA products are available to the general public at non-discounted prices. 

Free postage

Receive free postage on all purchases.

Your order will be sent to you within 5 working days. Please allow 10-14 days for remote areas.

If the product requested is out of stock, we will call you to advise when the item will be back in stock or if there is an alternative product available.

Our product range

We stock over 200 different product lines suitable for diabetes.

Our range includes meters (blood glucose and blood pressure), lancets and books, as well as body care and foot care products.

Our products are updated regularly to ensure we have the most extensive range for you to choose from. Everything you need is here, at competitive prices.

Our commitment

Our commitment to our customers is to provide personalised service.

Our friendly, fully-trained staff are here to give you expert advice on all of your diabetes-related product requirements.

We’ll take the time to sit down with you and help you through the process of choosing your meter by demonstrating the meters available. We then show you how to use your chosen meter and set up your meter so that you can begin using it at home.

We are also here to help if you have any problems with your meter.

Whether you are newly diagnosed or have had diabetes for a while, you’re always welcome to seek our advice at Diabetes SA.

Returns

Should you wish to return a Diabetes SA product, please email us at orders@diabetessa.com.au within 7 days of receipt of the product with the following details:

  • Order number
  • Full name
  • Email address
  • Reason for return
  • Product details

On receipt of this information we will advise by return email our preferred method of returning the product.

A refund will be issued upon receipt of the product with confirmation of the credit provided by email. Please be advised that refunds of freight costs will only be accepted if the return is as a result of an error in processing at our end.