At Diabetes SA, our healthcare team is here to support you – whether you’re at risk of diabetes, living with diabetes, or supporting someone with diabetes.
It can be a challenge to balance everything that comes with managing a condition like diabetes.
We’re here to support you along your journey and encourage you to become engaged in your health.
Our health services team includes Credentialed Diabetes Educators, Accredited Practising Dietitians and Registered Nurses – all of whom are deeply passionate about diabetes.
And for many of us, supporting people with diabetes is personal as well as professional. A number of our team members have diabetes themselves or care for a close family member with diabetes.
Being diagnosed with diabetes can be overwhelming.
We’re here to support you every step of the way. To help you to make effective and personalised decisions about your health and your life.
We understand the journey – and know what makes a positive difference.
We aim to provide you with options while encouraging you to focus on your own goals and overall wellbeing.
Been living with diabetes for some time…
Things are forever changing. New research is being conducted every day.
We’re here to keep you up-to-date and on track.
Our healthcare team deliver ongoing education programs to provide you with the latest information to help you manage your diabetes, together with informative events such as seminars and workshops.
We believe it is vital you have the latest information at hand to allow you to make the best choices.
And whenever you need it, we’re here for personal one-on-one support.
You can call us to discuss any questions about your diabetes from Monday to Friday 9 am to 5 pm on 1300 198 204.
And you are always welcome to make an appointment to visit us for one-on-one support.
- It is important you understand your diabetes, its effects and the need to make changes.
- You should feel empowered through education and information to enable you to confidently participate in the decisions about managing your condition.
- You should be able to address issues around motivation and your capacity to make changes with your team.
- You should feel that you can openly ask questions of your health care team, and that you should be able to know how to access and evaluate information about your condition.
- You should take responsibility for your health care.
- You should be at the centre of your care, knowing we’re here for any ongoing support you’ll need on the road ahead.
There are a number of ways you can support yourself and your diabetes management…
Commitment to provide a quality service – Diabetes SA Client Services Charter
The purpose of the Client Services Charter is to let you know what you can expect when you interact with us. It defines Diabetes SA's service delivery standards, your rights and lets you know how to get in touch to provide feedback to us.
Download: Diabetes SA Client Services Charter... our commitment to you