Urgent Product Defect Corrections

14 November 2019

AMSL – Tandem t:slim X2 Insulin Pump - A/C Power Adapter

AMSL advises that a potential safety issue has been identified with the A/C power adapters. This issue involves the A/C power adapters breaking apart, thus exposing the metal prongs contained within the adapters. Customers are advised to discard or destroy the three (3) power adapters that they initially received with the Tandem t:slim X2 insulin pump.

AMSL advises that along with the Customer Letter, affected customers will be issued a replacement adapter that has been manufactured under the new, corrected process.

Consumers are to contact AMSL if they are impacted by this action and did NOT receive the corrective action on 02 9882 3999 or amsl@amsl.com.au

PDF: TGA Tandem t:slim X2 Insulin Pump - A/C Power Adapter – Urgent Product Defect Correction

ROCHE – Power related issues in some Accu-Chek Guide meters

Power related issues have been reported in some Accu-Chek Guide meters with serial numbers below 92911000001 only, and some Accu-Chek Performa meters with serial numbers between 68920000000 and 68925525056 only.

Roche are contacting all registered users of Accu-Chek blood glucose meters and advising them to check the Roche website at www.accu-chekbattery.com.au/info for important information about their meter.

Consumers are to contact the Roche Diabetes Care Enquiry line at 1800 800 535, if they have any further questions or concerns.