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Customer Service Coordinator

Thalia is the Customer Service Coordinator at Diabetes SA and is responsible for ensuring the delivery of excellence in customer service across retail, call centre, NDSS administration and the Warehouse.

Thalia comes from a long background of customer service, from hospitality, retail, call centre and administration.

Working for Diabetes SA is important to Thalia because she wants to be able to help people as much as she can and support them through their journey. Thalia’s grandmother lives with diabetes and Thalia has learnt a lot about the condition through her and her experience.

In her free time Thalia likes to spend time with her 3 amazing children, being involved in activities they do - such as soccer and dance. Thalia also likes to cook big meals for the family. Thalia also likes spending time at the beach.