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Access Point Resources

Insulin Pump Consumables

The following resources are available to assist Access Points when providing Insulin Pump Consumables through the NDSS.

What is insulin pump therapy

People using insulin pumps will be coming to you to purchase their IPCs and may ask questions about their supplies or need your support.

This resource will provide you with general information about pumps, covering:

  • types of pumps available
  • how a pump works
  • pump features
  • advantages and disadvantages of a pump
  • key points to remember

Click here to download the resource.

What are insulin pump consumables

This resource will provide you with some helpful information on:

  • understand what Insulin Pump Consumables (IPCs) are used for
  • how to determine the correct product
  • troubleshooting brands and IPCs

Click here to download the resource.

Pump mishaps

This resource will provide you with some helpful solutions for correcting potential troubleshooting issues for people living with diabetes on a pump.

It provides information about:

  • pumps
  • infusion sets
  • injection sites
  • programming/testing

Click here to download the resource.

Supporting your customer who is on an insulin pump

This resource will provide you with some additional information about supporting your customer who is on an insulin pump.

It provides information about:

  • scenarios
  • who can set up insulin pumps
  • beeping pumps
  • pump and glucose monitor not connecting
  • cost of cannulas and reservoirs
  • wrong pump supplies
  • extra supplies when travelling
  • additional advice for travelling

Click here to download the resource.

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The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered with the assistance of Diabetes Australia.