The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered by Diabetes Australia.
Registration with the NDSS is open to people with diabetes, is for life, required once only and is free.
What is a Sub-Agent?
Diabetes Australia has established a network of state-based Agents to assist in the delivery of the NDSS.
An Agent may appoint Sub-Agents to perform a number of functions and responsibilitiesunder the Scheme. Agents and Sub-Agents play an important role in the success of the NDSS.
Sub-Agents are appointed by Agents to perform certain functions in relation to the Scheme. Most significantly, Sub-Agencies are where Registrants buy their NDSS products. There are aproximately 1,700 Sub-Agents delivering the NDSS accross Australia.
An Agent may appoint any of the following bodies to become an NDSS Sub-Agent:
- community pharmacies
- ommunity health centres
- diabetes centres
- hospitals
- divisions of general practice
- appropriate allied health practices
- Aboriginal health services, and
- other appropriate outlets that have been approved by Diabetes Australia in writing.
Key Services
It's important to note that the role of the Sub-Agent extends beyond just being a shopfront for NDSS products. The key services provided by Sub-Agents are summarised below:
- Provide a reliable supply of products to Registrants, and maitain a supply to meet both the anticipated and actual demand for products from Registrants.
- Receive new registrations for the NDSS and submit them to Diabetes Australia.
- Provide Registrants with accurate and appropriate information and professional advice on diabetes and effective self-management, referrals to appropriate health professionals, advice on the appropriate use of products and distribute NDSS materials to Registrants.
- Provide Registrants access to a person whi is employed or engaged by the Sub-Agency who has specialised training in NDSS policies and procedures.
- Display and promote the NDSS, NDSS materials and products.
A significant majority of the NDSS Sub-Agents are pharmacies.
Who can become an NDSS Sub-Agent?
All approved pharmacies throughout Australia are eligible to become a Sub-Agent. However, the pharmacy must first demonstrate the following:
- A current pharmacy licence, location approval and approved PBS supplier status, and
- A high level of interest and commitment to providing speciality services to people with diabetes.
How to apply to become a Sub-Agent
To apply to become a Sub-Agent, please
CLICK HERE to download an Application Form.
List of current Sub-Agents
Click on the link below to download a Sub-Agent list:
Further Information
You can get further information on becoming an NDSS Sub-Agent by calling
Viviana on
08 8354 5810 or email
viviana@diabetessa.com.au